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SHIPPING
SHIPPING POLICY
We are committed to delivering your research materials safely and efficiently. Please review our shipping terms and processing guidelines below.
PROCESSING TIME
Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has been shipped.
SHIPPING METHODS & DELIVERY
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Delivery times are estimates and may vary based on location and carrier performance. We are not responsible for delays caused by shipping carriers or customs processing.
DOMESTIC SHIPPING (UNITED STATES)
All orders within the United States are shipped via USPS, UPS, or FedEx. Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.
INTERNATIONAL SHIPPING
At this time, we do not offer international shipping. All orders must be shipped to addresses within the United States.
If you are located outside the United States and require our products for legitimate research purposes, please contact us at support@dobrypeptides.com to discuss your options.
PACKAGING & HANDLING
All products are carefully packaged to maintain integrity during transit. Research peptides require proper storage conditions, and we take every precaution to ensure they arrive in optimal condition.
Packages are discreetly labeled and do not contain any external branding or product information.
ORDER TRACKING
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment's progress through the carrier's website.
DAMAGED OR LOST SHIPMENTS
If your package arrives damaged or does not arrive within the expected delivery window, please contact us immediately at support@dobrypeptides.com. We will work with the carrier to resolve the issue.
Claims for damaged or lost shipments must be made within 7 days of the estimated delivery date.
ADDRESS ACCURACY
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes after shipment may incur additional fees.
SHIPPING QUESTIONS?
Our team is here to help with order tracking, delivery concerns, or special requests.